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Mercedes SD Connect C4 Star Diagnosis Support DOIP for Mercedes Benz Cars and Trucks till 2024
Description
Return & Warranty
MB Star C4 DoIP Supports DOIP works with Xentry DAS for the diagnostic systems, with DTS Monaco & Vediamo engineering software for offline programming.
What is MB Star C4 DoIP?
1. MB SD Connect Compact 4 DOIP is a deal-level M.ercedes B.enz diagnostic tool that offers advanced features for M.ercedes B.enz Vehicles diagnosing and programming.
2. Compare with SD Connect Multiplexer, M.ercedes Xentry C4 DoIP with DoIP multiplexer & cables, help user work on commander during SCN online programming.
3. MB Star C4 DoIP not only works with Xentry DAS diagnostic system for comprehensive diagnosis, but also with Monaco and Vediamo engineering software for offline programming tasks.
Xentry C4 DOIP Full Set UnBoxing:
What makes Our SD Connect C4 DoIP Different?
1. 2024 New Upgrade Original PCB Layout, Get Long-lasting Working
2. Cover Wide range of models with Full functions, Supports all series of M.ercedes B.enz models.
3. Supports All System Diagnostic and Programming.
4. With All deal-level software pre-installed, ready to use:
Note: The Software Version is 2024.09 Cars + 2023.09 Trucks.
Xentry (V2024.9): Scan your Mercedes-Benz for electronic deficiencies
Allows you to connect to the vehicle's "brain" (the central processor), and examine its nervous system without removing any of the vehicle's panels.
DAS (2024.9): Automatically Diagnosis Assistance System
Help you to reprogram, configure, program, perform guided test, initialize new components, and erase or read fault codes.
EPC (2018.11): Electronic spare parts catalog Know which spare part / number you need
Let you know the corresponding part number is also part of the lot so you do not have to spend hours with your MB dealer losing time and know which spare part / number you need.
WIS (2021.07) : Supply the whole view of the wiring diagram
Informs you about all the faults found during the diagnosis with appropriate repair instructions, wiring diagrams, instructions, tightening torques, special tools as well as printable service sheets, AW work values for the various work identified by chassis number or search for model and category can.
SDmedia offline (2014.01): Contains information on the repair and maintenance
Shows you the most common malfunctions as video clips, as well as your own videos and applications for special functions in offline coding / manipulation with the new system
Star Finder (2016, 2020, 2022) : Fast component localization in the vehicle
Allows to fast component localization in the vehicle already with the part number including Interactive error search in the vehicle electronics, pin assignment / plug, reference clamps, short tests with further information.
DTS Monaco： DTS 9.02+DTS8.14+DTS816 (With 2021 new version database)
Supports Automatic programming, can automatically set code completely out of online operation. All car data one click scan and save. Data can be directly change the underlying data, the module used directly copied data replacement.
Due to technical issues, Vediamo V2024 is not available yet. If needed, please contact sales to switch to the V2023 , which can support Vediamo (Support Online or Whatsapp )
For Online Programming, you need a SCN Online Account.
Add offline diagnostic certificate, supporting diagnostic tests for new cars such as S223 C205
We give away free certificates for one year if you buy with the SSD/HDD.
Free Xentry Software Certificate:
V2023 Free offline diagnostic certificate Account Number ：xentry Password ：123456
V2024 Free offline diagnostic certificate Account Number ：12345 Password ：12345
Notice: Some Bus databases do not include, if you work with BUSes, please inquire with our Online support before you purchase.
Package includes：
Option 1: SD Connect C4 Doip
1pc x DOIP SD C4 PLUS Multiplexer
1pc x OBDII 16PIN Cable
1pc x 38PIN Cable
1pc x 14PIN Cable
1pc x 8PIN Cable
1pc x Lan Cable
Option 2: SD Connect C4 Doip with Software
1pc x Xentry Software SSD
1pc x DOIP SD C4 PLUS Multiplexer
1pc x OBDII 16PIN Cable
1pc x 38PIN Cable
1pc x 14PIN Cable
1pc x 8PIN Cable
1pc x Lan Cable
Option 3: SD Connect C4 Doip with tablet PC and Software
1set x DOIP MB SD C4 PLUS Multiplexer
1 set x Panasonic FZ G1 I5 5300U tablet PC
1pc x Xentry Software SSD
1pc x OBDII 16PIN Cable
1pc x 38PIN Cable
1pc x 14PIN Cable
1pc x 8PIN Cable
1pc x Lan Cable
SD Connect C4 Wire Connection Picture:
MB Star C4 Wireless Connection Picture:
SDConnect C4 Tested Video:
The device is wifi, which is directly detected by turning on the computer (no need to set up) Account number: XC4 PLUS_3FB0 The password is 123456789
MB Star C4 DoIP problems encountered during use:
1. How to set up IP address for MB SD Connect C4 DoIP?
Step 1: Open local connection
Step 2: Press Properties
Step 3: Choose Internet Protocol Version 4 (TCP/IPv4), press OK to continue
Step 4: Enter IP address
IP address: 172.29.127.24
Subnet mask: 255.255.0.0
Step 5: Click on Advanced
Step 6: Click on Add to configure DoIP IP address
Step 7: Set DoIP IP address to 169.254.0.** (i.e 169.254.0.45)
Step 8: Click on OK to finish configuration.
2. About Activation:
HDD/SSD software requires activation. When you get the HDD/SSD software, Insert the HDD/SSD into the laptop, and just send the Teamviewer ID and password to us (Support Onlineor Whatsapp ), and we will activate it for you.
Full set ready to use C4 with Tablet PC software already be activated, when buyer receive it can directly use it.
3. The steps to activate the software：
Step 1: Insert the hard disk into the computer as a startup disk Step 2: Open the computer Step 3: Click "Teamviewer" on the computer page Step 4: Contact us and send us the ID and Password of the Teamviewer Step 5: We will activated the software remotely.
Questions You May Want to know
Q1: Is the wifi built-in or external? A1: Wi-Fi is a built-in chip, you can connect directly without setting up Wi-Fi.
Q2: What is the wifi password? A2: Password is: 123456789
Q3: Does this car diagnostic device have features such as key coding, new key generation when all keys are lost, keyless key coding? A3: The SD Connect C4 with DOIP support to do key coding with online functions. But you may need to have online account first, all key lost maybe not ok, you should have one key at least.
Q4: This equippment works with GL350 model 166? A4: Yes, our SD C4 DOIP supports.
Q5: DOIP MB SD C4 PLUS with your OBD2 cable and Ethernet cable using the it to be a soft cable ? A5: Our DOIP MB SD C4 PLUS package includes OBD2 cable and Ethernet cable, you don't need to buy additional.
Q6: What computer system do I need? A6: Our software comes with system, so you can start it directly after receiving it without installing the system.
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
Package will ship out within 48 hours after payment receive usual, if there is some acceident, we will inform you by order contact information.
Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.
Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.
Return Policy
What Situation VXDAS Provides Return Policy?
Mis-Ordered Products: If you ordered wrong item by yourself, after communication with VXDAS sales you need to exchange a right item, you can return back and exchange the tool. But you need to pay both shipping cost to us and freight to you again.
Quality Issues: Our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.
Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% restock fee, please kindly understand.
What Situation VXDAS DO NOT Provides Return Policy?
Mis-Ordered Products: If you ordered wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.
Non Quality Issues: If the item is damaged by yourself, we can not provide exchange service for you. You can only return to repair.
How to Return the Items to VXDAS?
After all details confirmed by VXDAS sales and agreed to return back the items, please help to follow the return process provided by VXDAS.
①Return Shipping Method
VXDAS will recommend to use Registered Mail or EMS to return the parcel, and please only send the items back to the shipping address our Customer Service provides. Please DO NOT use DHL/UPS/FEDEX/TNT or other courier for shipment without permission, if we cannot get the returned parcel with these methods, we will not responsible for that.
②Return Cost
If you were ordered wrong items and want to return back, you will bear the return cost.
If it's quality problem and never use before, please contact VXDAS sales to confirm the cost.
If only return for repair or exchange, customer will afford the shipping cost to VXDAS according to company rule.
Remark:
①We promise to obey the return policy when the items have problems above, but you must send back the item after we knowing your problem and what you want us to do. Please kindly contact VXDAS Customer Service to confirm all details before returning the items.
②All return for refund or return for exchange should be done within 7 days. Customer must send out the items and provide returned tracking number with shipping invoice details to VXDAS sales. Otherwise, we may cannot receive the parcel and follow the return and exchange policy.
Refund Policy
What Situation VXDAS Provides Refund Policy?
Quality Issues: Our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our refund policy will be open for you.
Transaction Issues: If you find that the transaction was not completed by you/someone you know, please contact VXDAS Customer Service within 12 working hours to cancel the transaction and refund the unauthorized deduction. If over 48 hours, the parcel may send out already, then we have to refund after we get back the items.
Stock Issues: If product is out of stock, we will send email to check if you want to exchange or get refund.
What Situation VXDAS DO NOT Provides Refund Policy?
Mis-Ordered Products: If you ordered wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.
Special Products/Services: Some products or services are not refundable after they have been provided. Like software download link, software installation service and account service etc.
When Can Get Refund?
Return for Refund:
Usually we will only refund to you after the returned item was received. Please also track the logistics after you send back the parcel and contact VXDAS sales for further refund information. (If returned product was not in good condition, we may charge you corresponding damage costs.)
Stock Issues:
If you prefer refund directly when item is out of stock, we will arrange refund to you in 48 working hours. Kindly check your account or contact VXDAS sales for refund details.
Repair Policy
In Warranty Time
All diagnostic tools and softwares from VXDAS is able to enjoy repair process for free in warranty time.
If the items from VXDAS have quality problem during warranty, you can send back to us for repair. Return back please obey return policy or contact VXDAS Customer Service for more details.
Out Of Warranty
If item is out of warranty, there will be repair fee accordingly. You may also need to pay for the shipping cost when repair process finished. To avoid the problem of excessive maintenance costs, be sure to consult with the staff on specific issues.
Before sending back to repair, please explain the item problem to VXDAS sales, we will check it accordingly once received.
Warranty Policy
One Year Warranty
All diagnostic tools and softwares from VXDAS will have one year quality warranty period.
During warranty time, customer can enjoy free technical support and repair.
Before shipping out, all goods will be test by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.
7 Days Return
If the product has quality problem, VXDAS guarantees to replace a faulty product or full refund after receiving the products in 7 days.
Lost Products
If products get lost in delivery, or you haven't received your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we will help to check and provide solution. Usually we will provide tracking number and tracking link timely. If products get lost on the way and we'll get messages from couriers, then VXDAS will contact you for further solution like resend the parcel or refund.
The Warranty Policy fits for all products except some products which state the warranty specially in description. Like some chips, it doesn't have any warranty after order. Hope you can understand.
VXDAS Kindly Note
When you have any problems, please kindly contact VXDAS sales to provide pictures or videos to show the quality or appearance problem.
According to the different problems, the VXDAS Sales will be responsible for providing the best solutions under the agreement of both parties, such as replacement, refund, discount for next order etc.
The Warranty Policy fits for all products except some products which state the warranty specially in description.
we understand that choosing the right product is crucial
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