ANCEL MT500 Motorcycle Diagnostic Tool Full system diagnostics EU/ US Version

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ANCEL MT500 Motorcycle Diagnostic Tool Full system diagnostics EU/ US Version

ANCEL MT500 Motorcycle Diagnostic Tool Full system diagnostics EU/ US Version

Description
Return & Warranty

ANCEL MT500 Motorcycle Diagnostic Tool with EU & US Version For different models Supports all system diagnostics oil light reset & ABS bleeding, live data, and auto VIN/scan.

MT500 Motorcycle Scanner Highlight:

1. Wide coverage: 

ANCEL MT500 Covers 8 Motorcycle Brands in Europe+Asia:

Fit For BMW / Fit For Triumph / Fit For Ducati / Fit For Honda / Fit For KTM / Fit For Yamaha / Fit For Suzuki / Fit For Kawasaki

ANCEL MT500 Covers 8 Motorcycle Brands in USA:

Yamaha, Honda, Suzuki, Kawasaki, and Harley, Indian, Victory, Polaris, BRP

2. All System Scan: support diagnostics on all available systems, read/clear codes, read vehicle information, live data, turn off warning lights such as ABS/ Engine/ Transmission/ SAS/ESP/EPB/TPMS, etc. Allowing you to easily troubleshoot the fault problem of your motorcycle. 

3. 30+ Special Function: covers almost all commonly used services include Oil Reset, ABS Bleeding, ECU Setting, A/F Value Reset, ECU Setting, Throttle Valve Reset, CO adjustment, Instrument Coding, Idle Speed Learning , etc. 

4. Hardware & Configuration: 5-inch Android device, smart touch screen, come with browser. 13GB storage capacity, supporting 32GB TF card expansion

5. Accessories kit:11 accessories are attached to the product, corresponding to the motorcycle diagnostic OBD cable.

6. Convenient menu bar: four popular shortcut menus for special functions (ABS+OIL SERVICE RESET+TPS+EUC RESET) are extracted for quick diagnosis.

7. Intelligent function: It has quick functions such as intelligent retrieval, one key upgrade and one key feedback. Fast equipment upgrade, built-in help materials. support sreenshot,share diagnostic report...

8. Support 8 languages: English, German, Italian, French, Russian, Polish, Portuguese,Spanish.

Notice:

The EU & US Version have the same functions, only supports the different models.

Supports multiple reset functions, reset does not support all motorcycles. It is recommended to provide us with vehicle information before purchase.

ANCEL MT500 Functions:

1. Support All Systems Diagnostic:

MT500 motorcycle obd2 scanner diagnostic tool is specially designed for motorcycle. This motorcycle scan tool can perform thorough diagnostics on all available systems, read/clear codes, read vehicle information, data stream display and playback, turn off warning lights such as ABS/Engine/Transmission/SAS/ESP/EPB/TPMS, etc. Allowing you to easily troubleshoot the fault problem of your motorcycle.

2. Support 30+Special Functions:

Service lamp reset, Adaptation of throttle valve potentiometer, Idle adjustment self-adaptation reset, Balance of idle adjusters, Reset the adaptation values of the lambda sensor, Reset calibration values, Reset of the mixture adaptation values, TPS reset, TPS reset closed position, Windshield adjustment, Reset of the mixture adaptation values, Reset self-adapting parameters, Reset of the electronic traction control adaptation values, Ecu reset, Gear sensor Initialization, Distance unit of measurement, Manual adaptation of the stepper, ECM Reset, Crank Pulse Initialization Learning, Start Mode History Information Reset, ECU Replacement, PTO Enable/Disable Procedure, Service Procedures, Speed Key Options, Telematics Enable/Disable, TPS Set Procedure etc.

Noted: The equipment covers these functions, but the functions supported by each model are different. You can provide the " model+year+engine model+function" for us to query and confirm before purchase.

3. Advanced Function On In-depth Diagnosis

Automatic scanning, automatic VIN recognition, control module programming and coding, ECU setting, instrument coding, tire pressure monitoring system, maintenance light reset, CO adjustment, idle speed adjustment, A/F value reset, ABS control unit setting, EOL mode, transmission memory reset, clear computer memory etc.

4. One Year Free Update 

One-Click Update Via WIFI ,After 1 year, you can still use the tool and all existing software and fuctions free for lifetime without paying subscription. If you pay money to update the software, can get more function or more models covered in future.

ANCEL MT500 Support Languages

English, Italian, Portuguese, Spanish, Polish, French, German, Russian

ANCEL MT500 Cover Motorcycle Brands:

Support a total of 8 model brands in Europe and Asia, covering more than 8000+ motorcycle models. if you need to check more detail, can contact the seller get support list.
For Europe: Fit For BMW, Fit For Triumph, Fit For Dukadi, Fit For KTM 

For Asia: Fit For Yamaha, Fit For Honda, Fit For Kawasaki, Fit For Suzuki

For USA: Fit for Harley, Indian, Victory, Polaris, BRP

ANCEL MT500 Product Parameters:

Operating system: Android
Processor type: RK3128 Quad Core quad core
Battery characteristics: 2600mA, lithium ion battery
Extended memory card: support 32G Micro SD (TF) card
Storage capacity: 13GB
Screen size: 7.0 inches
Screen resolution: 800 * 480
Touch screen type: capacitive
Wi Fi function: support Wi Fi wireless Internet access
Operating temperature range: - 20 ℃~55 ℃ (- 4 ℉~131 ℉)
Storage temperature range: - 20 ℃~70 ℃ (- 4 ℉~158 ℉)
Weight: about 1.3kg
Appearance dimension: 220mm*116mm*29mm

ANCEL MT500 EU Package

1 x MT500 Tablet PC
1 x 12V2A Charger
1 x M001A (Main Cable)
1 x M005 (Fit For Kawasaki-4+6 Pin)
1 x M006 (Fit For Kawasaki-4+6 Pin)
1 x N012A (Fit For Suzuki-6 Pin)
1 x N015A (Fit For Honda-4 Pin)
1 x M018A (Fit For Yamaha-3+4+3 Pin)
1 x N019 (Fit For KTM-6 Pin)
1 x M037 (Fit For Ducati-4 Pin)
1 x M040 (Fit For BMW-10 Pin)
1 x N041 (OBD-6 Pin)
1 x User’s Manual
1 x Start Guide/Certificate

ANCEL MT500 US Package

1 x MT500 Tablet PC
1 x 12V 2A Charger
1 x M001A (Main Cable)
1 x M005 (Fit For Kawasaki-4+6 Pin)
1 x M006 (Fit For Kawasaki-4+6 Pin)
1 x N012A (Fit For Suzuki-6 Pin)
1 x N015A (Fit For Honda-4 Pin)
1 x M018A (Fit For Yamaha-3+4+3 Pin)
1 x M034 (fit HARLEY-DAVIDSON)
1 x M042 (fit INDIAN/VICTORY)
1 x M043 (fit BRP)
1 x N041 (OBD-6 Pin)
1 x User’s Manual
1 x Start Guide/Certificate

 

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.

Package will ship out within 48 hours after payment receive usual, if there is some acceident, we will inform you by order contact information.

VXDAS Policy

1. Return Policy

2. Refund Policy

3. Repair Policy

4. Warranty Policy

 

Kindly note: 

Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.

 

Return Policy

What Situation VXDAS Provides Return Policy?
  • Mis-Ordered Products: If you ordered wrong item by yourself, after communication with VXDAS sales you need to exchange a right item, you can return back and exchange the tool. But you need to pay both shipping cost to us and freight to you again.
  • Quality Issues: Our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you. 
  • Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% restock fee, please kindly understand.

What Situation VXDAS DO NOT Provides Return Policy?

  • Mis-Ordered Products: If you ordered wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this. 
  • Non Quality Issues: If the item is damaged by yourself, we can not provide exchange service for you. You can only return to repair.

 

How to Return the Items to VXDAS? 

After all details confirmed by VXDAS sales and agreed to return back the items, please help to follow the return process provided by VXDAS.

①Return Shipping Method

VXDAS will recommend to use Registered Mail or EMS to return the parcel, and please only send the items back to the shipping address our Customer Service provides. Please DO NOT use DHL/UPS/FEDEX/TNT or other courier for shipment without permission, if we cannot get the returned parcel with these methods, we will not responsible for that.

②Return Cost

If you were ordered wrong items and want to return back, you will bear the return cost. 

If it's quality problem and never use before, please contact VXDAS sales to confirm the cost.

If only return for repair or exchange, customer will afford the shipping cost to VXDAS according to company rule.

Remark:

①We promise to obey the return policy when the items have problems above, but you must send back the item after we knowing your problem and what you want us to do. Please kindly contact VXDAS Customer Service to confirm all details before returning the items.

②All return for refund or return for exchange should be done within 7 days. Customer must send out the items and provide returned tracking number with shipping invoice details to VXDAS sales. Otherwise, we may cannot receive the parcel and follow the return and exchange policy.

 

Refund Policy

What Situation VXDAS Provides Refund Policy?

  • Quality Issues: Our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our refund policy will be open for you. 
  • Transaction Issues: If you find that the transaction was not completed by you/someone you know, please contact VXDAS Customer Service within 12 working hours to cancel the transaction and refund the unauthorized deduction. If over 48 hours, the parcel may send out already, then we have to refund after we get back the items.
  • Stock Issues: If product is out of stock, we will send email to check if you want to exchange or get refund.

 

What Situation VXDAS DO NOT Provides Refund Policy?

Mis-Ordered Products: If you ordered wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

Special Products/Services: Some products or services are not refundable after they have been provided. Like software download link, software installation service and account service etc.

 

When Can Get Refund?

Return for Refund:
Usually we will only refund to you after the returned item was received. Please also track the logistics after you send back the parcel and contact VXDAS sales for further refund information. (If returned product was not in good condition, we may charge you corresponding damage costs.)
Stock Issues:
If you prefer refund directly when item is out of stock, we will arrange refund to you in 48 working hours. Kindly check your account or contact VXDAS sales for refund details.

 

Repair Policy

In Warranty Time

All diagnostic tools and softwares from VXDAS is able to enjoy repair process for free in warranty time. 

If the items from VXDAS have quality problem during warranty, you can send back to us for repair. Return back please obey return policy or contact VXDAS Customer Service for more details.

 

Out Of Warranty

If item is out of warranty, there will be repair fee accordingly. You may also need to pay for the shipping cost when repair process finished. To avoid the problem of excessive maintenance costs, be sure to consult with the staff on specific issues.

Before sending back to repair, please explain the item problem to VXDAS sales, we will check it accordingly once received.

 

Warranty Policy

One Year Warranty

All diagnostic tools and softwares from VXDAS will have one year quality warranty period. 

During warranty time, customer can enjoy free technical support and repair. 

Before shipping out, all goods will be test by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard. 

 

7 Days Return

If the product has quality problem, VXDAS guarantees to replace a faulty product or full refund after receiving the products in 7 days. 

 

Lost Products

If products get lost in delivery, or you haven't received your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we will help to check and provide solution. Usually we will provide tracking number and tracking link timely. If products get lost on the way and we'll get messages from couriers, then VXDAS will contact you for further solution like resend the parcel or refund. 

 

The Warranty Policy fits for all products except some products which state the warranty specially in description. Like some chips, it doesn't have any warranty after order. Hope you can understand.

 

VXDAS Kindly Note
When you have any problems, please kindly contact VXDAS sales to provide pictures or videos to show the quality or appearance problem. 

According to the different problems, the VXDAS Sales will be responsible for providing the best solutions under the agreement of both parties, such as replacement, refund, discount for next order etc.

 

The Warranty Policy fits for all products except some products which state the warranty specially in description.

we understand that choosing the right product is crucial

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