Launch Creader CRP919E BT Diagnostic Scanner Bluetooth Version of CRP919E Supports CAN FD DoIP and ECU Coding

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Launch Creader CRP919E BT Diagnostic Scanner Bluetooth Version of CRP919E Supports CAN FD DoIP and ECU Coding

Launch Creader CRP919E BT Diagnostic Scanner Bluetooth Version of CRP919E Supports CAN FD DoIP and ECU Coding

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Return & Warranty

Launch Creader CRP919E BT Diagnostic Scanner Bluetooth Version of CRP919E Supports CAN FD DoIP and ECU Coding


CRP 919E BT is a new generation of 7-inch automotive intelligent diagnostic equipment with superior hardware and super performance. The host adopts 2.0Ghz 4-core high efficiency processor and 4GBRAM+64GBROM large storage based on Android 10.0 system and is equipped with a high-endurance battery, which make diagnosis faster, more stable and more durable; the product equips with the latest DBScar VII Bluetooth diagnostic connector on the basis of CRP 919E.

 

 

What is the different between EU Version and Global Version ?

1. EU Version and Global Version support the same functions.

2. The EU Version is specially designed for European customers and only supports working in the European region ( including Russia and the United Kingdom)

3. The Global Version has no IP restrictions and can be used worldwide.

 

CRP919 BT Highlights:

1. With DBScar VII Bluetooth adapter, Bluetooth version of LAUNCH X431 CRP919E

2. All System Diagnosis + 31 Reset Service + FCA Auto Auth

3. Active Test ( Bi-Directional Test)

4. ECU Online Coding (same coding as X431 V/V+) to activate Hidden functions.

5. Support CANFD & DOIP

6. Two Years Free Update & 1 Year Warranty & Lifetime Free Tech Support. $165 per year later. 

7. Support 10 Languages

8. Global Version is no IP limitation

9. Support 100+ Car Brands Diagnosis

10. Compatible with BST360 battery tester

11. One-click AutoVIN & AutoScan with Diagnosis Report, Online Repair Resources

12. All-around upgraded of Launch scanner CRP909X/ XTOO D7/ FOXWELL NT809/Autel MK808S 

13. Touch screen + physical buttons

14. 4 in 1 Live Data Graph, Record and Playback live data

15. Code Search: quickly obtains the DTC definition and connects to “Google” for more online help & tips.

* Global version has no IP limitation. EU/UK version is limited to EU/UK IPs.

Launch Creader CRP919E BT Diagnostic Scanner Bluetooth Version of CRP919E

 

 

LAUNCH X431 CRP919EBT ECU Coding function:

  • ECU Online Coding:

Online Coding functions directly connect to OEM server, quickly obtain the OEM online data from the server when the code data is lost, but Only Compatible with V-W/ A-udi/ Skoda/ Seat. Such as 1.Acoustical confirmation 2.Active Rear Spoiler 3.SiriusXM coding 4. Digital speedometer coding 5.Start & Stop button coding 6. Remote window control unlocking 7.Acoustic pedestrian protection 8.Active Cruise Control 9. Air conditioning setting memory 10.Automatic Air Recirculation 11.Ambient lighting brightness, And More .....

  • Component Matching:

After replacing faulty actuators or specific parts, it is necessary to utilize this function to generate a new code and detect the new actuators, such as Matching, relearning, calibration, or initialization adaptive data for certain components. Simply adhere to the on-screen instructions to erase the original memories saved in the ECU, and input the adaptive data into designated components. LAUNCH X431 IMMO Plus is a professional-grade diagnostic tool that will assist you in establishing stable communication between the new ECU modules with accuracy.

  • Personalization:

Unlock hidden features,deactivate annoying features. Modify the code to 1) personalize vehicle settings, 2) unlock vehicle potential, 3) activate advanced functions, and 4) disable certain features. Compatible with vehicles such as Mercedes-Benz, BMW, Porsche, etc. Such as 1. Deactivating the Start/Stop function, 2. Beeping when unlocking and locking, 3. Disable seatbelt warning sounds, 4. Mirrors automatically folding and unfolding, and more.
 

  • Variant Coding(Offline Programming):

Variant coding involves programming ECUs to accommodate different vehicle variants, such as left-hand drive or right-hand drive. In some states/countries, automatic headlight activation while driving is mandatory, resulting in yet another vehicle variant. Variant coding encompasses the activation and deactivation of software-driven functions. Compatible with Nissan, Nissan-GTR, Infiniti, Hyundai, etc.

  • Customize OE-Settings(Retrofit/Modification):

Designed to enhance vehicle performance and increase business profits, revise the default settings to modify the vehicle's original behavior, for instance, upgrade halogen fog lamps to xenon fog lamps, replace the battery with a higher capacity one, and install larger tires.x Additionally, incorporate adaptive cruise control, tire pressure monitoring system, and reversing radar through modification.

Note: ECU Coding is not universally compatible with all vehicles! Please provide us VIN number/year/model via (Support Online or Whatsapp ) to check compatibility first.

>>>[Programmable Module Installation] Function For Ford/Lincoin/Mazda, etc. When you replace or initialize a new/used module for Ford/Lincoln/Mazda, Launch CRP919EBT scanner allows you to copy the data from the original module and install it to the new unit to finish the module replacement.

>>>[Online Repair Source] Offers online repair guidance options including Operation Tips, DTC Help, Technology Handbook, relevant cases and more.

>>>[Built-in Google Browser] Provide a built-in Google browser that allows you to connect to the internet and search for resources online, making work more easier and convenient.

 

Launch Creader CRP919E BT Diagnostic Scanner Bluetooth Version of CRP919E

 

Professional Diagnoses with All-Around & In-depth Diagnoses

  • LAUNCH X431 CRP919EBT automotive scanner can scan full modules like ECM(engine), TCM(Transmission), ABS(Anti-Lock Braking System), SRS(Supplermental Restraint System), EPB(Electric Parking Brake), BCM(Body Control Module), EPS(Eletronic Power Steering), HVAC(Heat, Ventilation and Air Conditioning), TPMS(Tire Pressure Monitor System Reset) and more to perform OE level diagnostics to Read Codes, Clear Codes, Smog Test, Read Live Data, Freeze Frame, Evap Test, DTC Look Up, Detection Help, On-Board Monitor Test Mode, I/M Readiness Check, O.2 Sensor Test, Retrieve Ecu Information, Matching & Adaptations, ECU Coding, Active Test, allows you to get a Faster snd More Accurate Test Result On All Electronic Systems.

 

CRP 919E BT More Functions:
 

>>> IMMO KEY PROGRAMMING

  • Add/delete new fobs+ keyless remote+ Disable lost keys+ Rewrite smart keys+ Replace Knob Lgnition

Note: The IMMO Keys function is designed for Asian vehicles that have low-grade anti-theft systems. If you need professional programming tool, you can consider Launch IMMO Plus Key Programmer. To check compatibility, please consult us through Amazon message system or Q/A.
 

>>> VAG Guided Function

  • With VAG Guide Functions, CRP919EBT can skip the security access code & channel number to make step by step Instruction to perform complex functions such as special functions, ECU coding and more, compatible with A-udi/Volkswagen/Skoda/Seat, etc.

 

>>> Battery Voltage Test

  • Detect the battery’s voltage in real-time figure on the right top of the Launch CRP919EBT tool to ensure the system is operating in good condition. Change or replace the battery when it is below the normal value.

 

>>> Extension Module Support, more are keeps growing!

  • Launch CRP919EBT scan tool adds new extension modules to expand the diagnostic business and make diagnostics more accurate, if you are a dealer, you can receive additional repair orders and enhance your efficiency and technical skills. If you are a DIYer, you can save a significant amount of money and resolve more issues on your own.
  • VSP-600 VideoScope- To check unseen parts of the engine, fuel tank, braking system, etc.; Helps technicians to check issues on unreachable area in a vehicle. With 6 levels light strength, technicians can easily adjust the brightness according to the environment. It will work with LAUNCH X-431 scanners or any Android device and streams live video on it. Technicians can view, record and save images and videos(EXTRA BUY, reach out at  (Support Online or Whatsapp ) to get free one).
  • Battery Tester (BST360): View the health status of the vehicle's battery and electrical system. Allow you to fix battery detection faster and easier.(EXTRA BUY, Will be added in the future)
  • TPMS(X431 TSGUN): Work with X-431 diagnostic tools to expand new functions and generate new revenues for X-431 users, activate all 315/433MHz sensors, relearn & program LAUNCH sensors(EXTRA BUY, Will be added in the future)
launch crp919e bt full system diagnostic

 

 

31+ OE-Level Maintenance Functions

  1. Brake Reset: After replacing the brake pads, you need to reset the position of the brake pads before installing the new brake pads to close the warning light.

  2. Oil Reset: Close the oil service light, reset service mileage & service interval after replacing the engine oil, and the next maintenance calculation cycle is entered.
  3. SAS Reset: Learn to correct the angle and solve the problem of the steering angle of the steering wheel.
  4. Battery Matching: Use the power management system, the battery needs to be re-matched after the battery is replaced, so that the car computer can recognize the new battery.
  5. ABS Bleeding : When changing a new brake fluid, there is a high possibility that air will enter the brake fluid pipeline. In the traditional way, one person steps on the brake and another person changes the operating fluid. This function can perform the brake operation, and only one person is required to change the brake fluid.
  6. SUS Reset : This function needs to be performed to level the body height sensor in the air suspension system when the body height sensor and the control module or the car is leveled incorrectly.
  7. TPMS Reset: When replacing TPMS sensors or the signal from the sensor is lost it can quickly look up the tire sensor from the vehicle’s ECU, reset tire pressure and turn off the tire pressure MIL.
  8. GEAR Reset: The vehicle has a crankshaft position sensor. This sensor collects the 58-tooth signal of the flywheel to determine the top dead center ignition time of a cylinder (reference signal). If this sensor is replaced, the reference will be lost, and gear signal learning is necessary.
  9. Injector Reset (Injector Coding): The engine injector has a code. After replacement, you need to write a new code into the computer so that the car computer can correctly identify the injector.
  10. AFS Reset: It can detects the ambient light and then decides whether to turn on the headlights automatically. It can also adjust the headlights in time by monitoring the speed of the vehicle and the posture of the body.
  11. Throttle Adaptation: Initialize the throttle actuators so that the “learned” values stored on ECU are returned to the default state.
  12. AC System Relearn, 13. E.GR Adaption, 14. AdBlue Reset, 15. Air Level Calibration, 16. Crank/Cam Position Sensor Adaptive Learning, 17. D.PF Regeneration, 18. G.PF Regeneration, 19. Gearbox Relearn, 20. HV Battery Diagnostics, 21. NOX Sensor Reset, 22. Intelligent Cruise Control System, 23. Language Change, 24. Motor Angle Calibration, 25. Seat Occupancy Calibration, 26. Stop/Start Reset, 27. Sunroof Reset, 28. Tire Reset, 29. Transport Mode, 30. Windows Calibration, 31. Clutch Matching, 32. Turbocharging Matching, 33. Gateway Module Data Calibration, 34. ECU Reset, 35. Rainfall Light Sensor, 36. Immobiliser Reset, 37. CAS Reset, 38. ALBBF initialization, 39. Actuator Recalibration, 40. HVAC Control Module Calibrate, 41. Engine Speed Control, 42. Fuel Trim Reset(Acohol Content Reset), 43. Fule Trim Enable, 44. Hybrid Control Compression Test, 45. Cylinder Power Balance, 46. Fuel Injector Balance, 47. Crankshaft Sensors Relearn, 48. Idle learn Reset, 49. VGT Turbo Calibration, 50. Zero Point Calibration, 51. VIN Registration(Write), 52. ABS Initialization, 53. Headlamp, 54. Coolant Bleeding, etc. More Features Keep Growing...

>>> [Explore More than 100+ Special Services]

Not only you can find 31 common Special Reset in "Service Function" application on home page, but you can also find more Special Reset on "Local Diagnose" > "Choose brand&year" > "Automatically Search" > "System Selection" > "ECM/BMC/..." > "Special Function", you will find more than 100 hidden advanced functions under vehicle menu totally. Such as ECU Configuration, Seat Weight Sensor Calibration, Language change, A/F Settings, Fuel Alcohol Composition Reset, EVAP Test, Reset Control Unit, Rain/Light Sensor, A/C Relearn, VGT Relearn, FRM Reset, Clutch Adaptation, Speed Limit, Electronic Pump Activation, Disable Transportation, Performance Tire Upgrade, etc.

 

>>>Extra Full OBD2 Functions

  • It supports OBD ll functions to help you turn off the annoying instrument fault indicator and also can read/clear codes, O2 sensor test, I/M readiness, On-board monitor test, read data stream, display freeze frame data, EVAP system test, retrieve vehicle information (VIN, calibration ID, calibration verification numbers)
  •  

>>> Powerful Bidirectional Control (Active Tests)

  • Bi-Directional Control is a feature that allows for two-way communication and control between scanner and car systems. It enables drive solenoids and actuators for active testing, sending commands to the system/component to test its operating status without using the vehicle controls. By utilizing Bi-Directional Control, technicians, mechanicians, car dealer, auto repair shop, DIYer or individual owner can actively monitor and control the behavior of a system, let you quickly understand whether a specific system, component, or subsystem is operating normally. It provides a more comprehensive and interactive approach to testing and troubleshooting, allowing for efficient identification and resolution of issues, pinpoint issues and greatly improve diagnostic efficiency.
  • Frequently-used Active Tests including: Evap Tests/ Purge Solenoid/ Fuel Injector Test/ Cycling A/C Clutch Relay/ Cycling Abs Motor Pump/ Cooling Fan Test/ Headlamp Test/ Sunroof/ Operate Mirrors/ Turn On The Sound Horn/ Turn On The Radiator Fan/ Open/Close Windows/ Turn On/Off The Lights/ Test Door Lock Actuators/ A/C Compressor Activation/ Modulate The Throttle/ Compression Test/ Turn On/Off Front And Rear Side Acm Solenoid/ Turn The Fuel Pump On And Off/ Cycling The A/C/ Clutch On And Off/ Left Clutch Electromagnetic Coil Test/ Acceleration Device Test/ Oil Pressure Control Test/ Dynamic Camera Aiming/ Vehicle Level Position Calibration/ Brake Vacuum Pump/ Inlet And Outlet Valve Tests/ Open Brakes Tests/ Parking Brake Botors/ Wheel Speed Sensor Supply/...

 

>>> Health Report&Feedback

  • Launch CRP919EBT can automatically generate health reports via One-Click, the scanner will carry out in-depth inspections and calibrations for your vehicles, and you can send share, print via email, or local save the report in scanner.
  • LAUNCH CRP919EBT allows you to submit online feedback of your diagnostic problems to LAUNCH for analysis and troubleshooting. You can submit the detailed failure description to get valuable solutions.

 

>>> 8-in-1 Live Data Stream

  • Our Launch CRP919EBT can combine 8 graph in a page which will allows you to see what happened at what time and in relation to what else you're interested in, such as fuel pressure, battery voltage, cylinder misfire data, long/short fuel trim, engine rpm, etc. And You’ll easily focus on any symtom-specific or suspicious data parameters, the automotive diagnostic scanner allows maximum of 4 live data streams to be merged in one graph, Launch CRP919EBT also supports exporting data as CSV file, which can and save for a long time and share to pc, helping you further check potential problems of the vehicle.

 

>>> Auto VIN & Auto Scan

 

  • Launch CRP919EBT bidirectional scan tool adopts the latest VIN-based Auto VIN Technology that enables auto technicians or home mechanics to identify vehicle information at a single touch, like Brand, Year, Make, Model, etc. With the Auto VIN and Auto Scan feature combined, CRP919EBT can perform comprehensive diagnostics accurately and efficiently. Note: Auto VIN function can NOT work on all cars. You can always navigate your vehicle through the menu manually to perform diagnostics and services.

 

Note: You can work with CRP919EBT scan tool normally except online functions after it expires.

 

2 Years Free Update

  • We provides 2 Years free update with high update frequency, new features/cars released monthly, one-Touch update via WiFi to enjoy more functions, get wider available vehicle coverage, add more languages, and improve the performance. Competitors have no software maintenance for a long time, vehicles model/ functions update less support less. The subscription fee after 2 years is $149/year,


CRP919E BT Vehicle Coverage:

>>> 150 + Brands Coverage: Covers 150+ Car Makers and 10000+ Vehicles in American, European, & Asian etc brands from 1996-2024. (Including 12V cars, light duty trucks, SUVs, minivans.)

  • US Models: For FORD, For LINCOIN, For GM, For BUICK, For CADILLAC, For CHEVROLET, For CHRYSLER, For DODGE,For JEEP, etc.
  • EUR Models: For MERCEDES-BENZ,For BMW, For V-W, For SKODA, For A-UDI, For OPEL, For LAMBORGHINI, For PORSCHE, For MAYBACH, For EURO FORD, For LANDROVER, For BENTLEY, For ROVER, For FERRARI,For FIAT, For RENAULT, For SAAB, For VOLVO, etc.
  • ASIA Models: For ACURA, For DAEWOO, For HOLDEN, For HONDA, For HYUNDAI, For INFINIT, For ISUZU, For KIA, For LEXUS, For MAZDA, For MITSUBISHI, For NISSAN, For SUBARU, For SUZUKI, For TOYOTA, For BYD, For CHERY, For TATA, For MARUTI, For MAHINDRA, etc.

>>> Autoauth for FCA SGW

  • Use the latest software update function AutoAuth to provide systems diagnosis, active test, retrieve module info, ecu coding, etc., making the diagnostics more secure. Applicable to FCA vehicles(Chrysler, Dodge, Jeep, Fiat) equipped with a security gateway module (SGW) in 2017 and later. (Note: There is an annual $50 fee for Autoauth account, but the payment is charged by AutoAuth directly. LAUNCH is not involved in any transaction process.)

> Fit for FCA Vehicles from 2017-2024 including 300/Pacifica/Challenger/Charger/Durango/Journey/Ram 1000/Ram 1500(DS)/Ram 1500(DT)/Ram 2500/Ram 3500 Cab Chassis/Ram 3500 Cab Chassis 10K/Ram 3500 Pickup/Ram 4500/Ram 5500/ProMaster City/Cherokee/Compass/Compass (Brazil, China, India, Mexico)/Grand Commander/Renegade/Wrangler (JL)/Giulia/Giulietta/Stelvio/500X/500X/500BEV/Toro/Doblo/Ducato/Novo Strada/Mobi/... More keeps growing

>>> CANFD&DOIP Protocols: The application of new protocols CAN FD/DOIP boosts 6x faster vehicle communication between modules, get much higher data rates & faster diagnostic speed than ever.

  • CANFD Protocol: CAN with flexible data rate (CAN FD) overcomes the limitations of the classical CAN bus in terms of data transfer rate. With advanced CRC algorithm and much wider compatibility, it will accommodate more data, run faster, improve communication speed, reduce the risk of missed.

> Fit for GM Vehicles from 2020-2024 including Onix/Tracker/Cavalier/Encore/Suburban/Escalade/Tahoe/Yukon/Grand Cherokee/Montana/Silverado/Sierra/... keeps growing

  • DOIP Protocol (Need Purchase extra DOIP Connector): DoIP diagnostic function enables the use of diagnostics introduced via UDS on TCP/IP and Ethernet. This allows the LAUNCH CRP919EBT to save time and money when performing complex diagnostic tasks and flash memory applications.

> Fit for BMW F&G chassis, Volvo models 2018 and later, Land Rover & Jaguar models 2017 and later, more keeps growing.


11+ Languages

  • Supports 11+ menu language, on the home screen, tap Settings > System > Language & input >Languages, then you can change English itto Spanish, French, German, Russian, Italian, Portuguese, Japanese, Korean, Polish and Traditional Chinese, choose your native language without any sort of language barrier.

launch crp919e bt language

CRP919E BT vs CRP919E


launch crp919e bt vs crp919e

 

Xtool D7 vs Autel MK808BT Pro vs CRP919BT
 

ITEM XTOOL D7 Autel MK808BT PRO Launch CRP919 BT
Image xtool d7 autel mk808 pro launch crp919bt
Firmware      
VCI MaxiVCI Mini DBSCar VII
CPU 1.6GHz 4-core 1.8GHz 4-core 2.0GHz 4-core
OS Android 10.0 Android 11.0 Android 10.0
RAM 2GB 4GB 4GB
Memory 32GB 64GB 64GB
Screen 7-inch 7-inch 7-inch
Resolutoin 1024*600 1024*600 1024*600
Rear Camera 8Million Pixels
Temperature -20 to 60℃ 0 to 50℃ 0 to 50℃
Connection Wired Bluetooth/USB Bluetooth/USB
Size 280*150*29mm 270.8*176*36mm 213.8*151*39.5mm
Battery 4000mAh, 3.7V 5000mAh, 3.7V 6300mAh, 7.6V
Software      
All-system Diagnosis
Auto VIN
Special Function 36 28 31
Active Test
Guided Function × ×
ECU Coding
Repair Data ×
Remote Diagnosis ×
DOIP × ×
CAN FD √(adapter is required)
Online Feedback ×
Software Mall × ×
Key Programming √(IMMO Module is required) √(Only IMMO in Special Function) √(Only IMMO in Special Function)
Digital Inspection ×
Battery Test × √ with BST360 battery tester
FCA ×

 


DBScar VII Connector


dbscar vii



Launch X-431 CRP919E BT OBD2 Scanner Package List


Launch X-431 CRP919E BT OBD2 Scanner Package List

 

 

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.

Package will ship out within 48 hours after payment receive usual, if there is some acceident, we will inform you by order contact information.

VXDAS Policy

1. Return Policy

2. Refund Policy

3. Repair Policy

4. Warranty Policy

 

Kindly note: 

Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.

 

Return Policy

What Situation VXDAS Provides Return Policy?
  • Mis-Ordered Products: If you ordered wrong item by yourself, after communication with VXDAS sales you need to exchange a right item, you can return back and exchange the tool. But you need to pay both shipping cost to us and freight to you again.
  • Quality Issues: Our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you. 
  • Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% restock fee, please kindly understand.

What Situation VXDAS DO NOT Provides Return Policy?

  • Mis-Ordered Products: If you ordered wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this. 
  • Non Quality Issues: If the item is damaged by yourself, we can not provide exchange service for you. You can only return to repair.

 

How to Return the Items to VXDAS? 

After all details confirmed by VXDAS sales and agreed to return back the items, please help to follow the return process provided by VXDAS.

①Return Shipping Method

VXDAS will recommend to use Registered Mail or EMS to return the parcel, and please only send the items back to the shipping address our Customer Service provides. Please DO NOT use DHL/UPS/FEDEX/TNT or other courier for shipment without permission, if we cannot get the returned parcel with these methods, we will not responsible for that.

②Return Cost

If you were ordered wrong items and want to return back, you will bear the return cost. 

If it's quality problem and never use before, please contact VXDAS sales to confirm the cost.

If only return for repair or exchange, customer will afford the shipping cost to VXDAS according to company rule.

Remark:

①We promise to obey the return policy when the items have problems above, but you must send back the item after we knowing your problem and what you want us to do. Please kindly contact VXDAS Customer Service to confirm all details before returning the items.

②All return for refund or return for exchange should be done within 7 days. Customer must send out the items and provide returned tracking number with shipping invoice details to VXDAS sales. Otherwise, we may cannot receive the parcel and follow the return and exchange policy.

 

Refund Policy

What Situation VXDAS Provides Refund Policy?

  • Quality Issues: Our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our refund policy will be open for you. 
  • Transaction Issues: If you find that the transaction was not completed by you/someone you know, please contact VXDAS Customer Service within 12 working hours to cancel the transaction and refund the unauthorized deduction. If over 48 hours, the parcel may send out already, then we have to refund after we get back the items.
  • Stock Issues: If product is out of stock, we will send email to check if you want to exchange or get refund.

 

What Situation VXDAS DO NOT Provides Refund Policy?

Mis-Ordered Products: If you ordered wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

Special Products/Services: Some products or services are not refundable after they have been provided. Like software download link, software installation service and account service etc.

 

When Can Get Refund?

Return for Refund:
Usually we will only refund to you after the returned item was received. Please also track the logistics after you send back the parcel and contact VXDAS sales for further refund information. (If returned product was not in good condition, we may charge you corresponding damage costs.)
Stock Issues:
If you prefer refund directly when item is out of stock, we will arrange refund to you in 48 working hours. Kindly check your account or contact VXDAS sales for refund details.

 

Repair Policy

In Warranty Time

All diagnostic tools and softwares from VXDAS is able to enjoy repair process for free in warranty time. 

If the items from VXDAS have quality problem during warranty, you can send back to us for repair. Return back please obey return policy or contact VXDAS Customer Service for more details.

 

Out Of Warranty

If item is out of warranty, there will be repair fee accordingly. You may also need to pay for the shipping cost when repair process finished. To avoid the problem of excessive maintenance costs, be sure to consult with the staff on specific issues.

Before sending back to repair, please explain the item problem to VXDAS sales, we will check it accordingly once received.

 

Warranty Policy

One Year Warranty

All diagnostic tools and softwares from VXDAS will have one year quality warranty period. 

During warranty time, customer can enjoy free technical support and repair. 

Before shipping out, all goods will be test by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard. 

 

7 Days Return

If the product has quality problem, VXDAS guarantees to replace a faulty product or full refund after receiving the products in 7 days. 

 

Lost Products

If products get lost in delivery, or you haven't received your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we will help to check and provide solution. Usually we will provide tracking number and tracking link timely. If products get lost on the way and we'll get messages from couriers, then VXDAS will contact you for further solution like resend the parcel or refund. 

 

The Warranty Policy fits for all products except some products which state the warranty specially in description. Like some chips, it doesn't have any warranty after order. Hope you can understand.

 

VXDAS Kindly Note
When you have any problems, please kindly contact VXDAS sales to provide pictures or videos to show the quality or appearance problem. 

According to the different problems, the VXDAS Sales will be responsible for providing the best solutions under the agreement of both parties, such as replacement, refund, discount for next order etc.

 

The Warranty Policy fits for all products except some products which state the warranty specially in description.

we understand that choosing the right product is crucial

VXDAS Strives to Provide A Hassle-Free Purchasing Journey

Money Back Guarantee

Invest in our equipment with absolute confidence, backed by our satisfaction guarantee.

1 Year Warranty

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committed to addressing your queries.

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