Launch SmartLink B/ C V2.0 Remote Diagnostic Device Vehicle Data Link Connector
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Express Estimated Delivery:Sep 28 - Oct 02
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Free Shipping Method: Estimate dilevery 8-19 business days
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Launch SmartLink B/ C V2.0 Remote Diagnostic Device Vehicle Data Link Connector
Launch SmartLink B/ C V2.0 Remote Diagnosis Device Compatible with LAUNCH tools, OEM tools or any other diagnostic tools.
Launch SmartLink B/ C V2.0 Description:
The SmartLink Remote Diagnostics System is a newly developed powerful service system dedicated to remote vehicle diagnosis and service. In this system, SmartLink B (Business), as a SmartLink Service Provider, can accept remote repair orders issued by SmartLink C users via SmartLink Service Platform. The SmartLink B applies to vehicles that comply with CAN/ DoIP/ CAN FD/ J2534 diagnostic protocol standard.
The SmartLink B system consists of the following two parts:
- SmartLink Service Platform – For binding the SmartLink B dongles and accepting the remote repair orders.
- SmartLink B Dongle – Works with the compatible diagnostic tool to perform diagnosis of the vehicle connected to the SmartLink C dongle.
Launch SmartLink B/ C V2.0 Features:
- Compatible with LAUNCH tools, OEM tools or any other diagnostic tools
- SmartLink can be used not only remote diagnosis but also local diagnosis by working with LAUNCH intelligent diagnostics
- Support more advanced protocols like J2534, DoIP, CAN FD, CAN 2.0, RP1210, D-PDU
- Publish request and accept offer from Launch Super Remote Diagnosis Reservation Platform
SRDs SmartLink:
Super Remote Diagnosis Solution:
SRDs is comprised of SmartLink C, SmartLink B and Cloud Platform.
The SmartLink C can be connected to the vehicle, and the SmartLink B can be connected with any diagnostic device.
The remote diagnosis will be carried out on the SmartLink platform.
Launch X431 SmartLink B/C Technical Parameters
- 3.97“ Single-Touch Screen, 320 x 480
- Working Voltage: DC 9V ~ 36V
- Communication method: Ethernet
- Type B USB 2.0
- Storage: 8GB
- Memory: 256M
- Power Consumption: < 6W
- Working temperature: -10°C ~ 50°C
- Storage temperature: -20°C ~ 60°C
- Storage humidity: 10% ~ 90%
- Dimension: 204 x 110 x 45 mm
Launch X431 SmartLink B/C Service Platform:
SmartLink Platform is used to pair the connection between SmartLink C and SmartLink B operated with the internet browser.
SmartLink C user can post the remote diagnosis request on this platform. SmartLink B user can see the requests from their clients and accept the request to do the remote diagnosis.
How does the LAUNCH SMARTLINK REMOTE DIAGNOSIS WORK?
Launch X431 Annual Activation Card for Smartlink B or Smartlink C
Includes Remote diagnosis activation card + renew card [1 Year Validity]. Online activation service. Smartlink B dongle/C dongle hardware is not included.
Function will be valid within 1 year. After the subscription expires, renew it or buy renewal card.
NOTE:
- Annual card, unlimited times.
- Online service. No realing shipping. Provide product picture with serial number to us.
- No return or refund.
- Smartlink C remote diagnosis is restricted in US, Canada, Mexico, Japan, Australia, Brazil. Better provide country info to us before purchasing.
Launch X431 SmartLink B Management Modes:
The service provider can select ONE of the two Management Modes:
The service provider manages the Smartlink C account status of the customer.
The service provider can activate the Smartlink C under his own account and manage the Smartlink C (post remote diagnosis request, license renewal) for the customer.
The customer doesn’t need to do anything on the platform, he just needs to contact the service provider and connect the Smartlink C hardware to the vehicle.
The customer manages the Smartlink C account status himself.
The customer can register his own user account on the SRDs platform and manage the Smartlink C (post remote diagnosis request, license renewal) himself.
The service provider can “Pre-bind” the customer’s Smartlink C, after “Pre-bind”, the customer’s request can only be seen by this service provider. No worry about other provider taking the customer.
NOTE: Each Smartlink can be activated only in one account.
How to Activate SmartLink B Remote Diagnosis?
Main steps:
Register->Log in->Accept remote diagnostic request
*In order to ensure the connection performance, we recommend 100M network bandwidth with upload/download speed no less than 10mbps
1)Register on “Launch Super Remote Diagnosis reservation platform” by link” http://smartlink.x431.com/login “.
Input your email address and click “Get verification code”, platform will send the verification code to your email box. “Product Serial Number” and “Activation code” are pasted as “S/N” and
“A/C” on the rear side of Smartlink C device.
2)If you registered successfully, you can log in to the platform:
If you have more Smartlink devices, you can click “Add a device” on this page, and then input product serial number and activation code
3)Now, you will find many requests on the platform. You can check the request details and accept one that you can fix.
Remote Diagnosis Mode:
SmartlinkB_xxxxxx: it means you will use Smartlink B to take remote the client vehicle.
J2534 Remote diagnosis: it means you have installed OEM software and Launch Tech J2534 driver on your PC. You will take remote by J2534 protocol.
4): After you accept a request, you will get client contact information. You have to contact the client and guide them to fix the issue.
5)If you fix the vehicle issue, please click “Completed”. Or you may click “Give up” if you can’t solve it.
6)You can check diagnostic history by click “History task” on the main page.
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
Package will ship out within 48 hours after payment receive usual, if there is some acceident, we will inform you by order contact information.
VXDAS Policy
Kindly note:
Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.
Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.
Return Policy
What Situation VXDAS Provides Return Policy?- Mis-Ordered Products: If you ordered wrong item by yourself, after communication with VXDAS sales you need to exchange a right item, you can return back and exchange the tool. But you need to pay both shipping cost to us and freight to you again.
- Quality Issues: Our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.
- Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% restock fee, please kindly understand.
What Situation VXDAS DO NOT Provides Return Policy?
- Mis-Ordered Products: If you ordered wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.
- Non Quality Issues: If the item is damaged by yourself, we can not provide exchange service for you. You can only return to repair.
How to Return the Items to VXDAS?
After all details confirmed by VXDAS sales and agreed to return back the items, please help to follow the return process provided by VXDAS.
①Return Shipping Method
VXDAS will recommend to use Registered Mail or EMS to return the parcel, and please only send the items back to the shipping address our Customer Service provides. Please DO NOT use DHL/UPS/FEDEX/TNT or other courier for shipment without permission, if we cannot get the returned parcel with these methods, we will not responsible for that.
②Return Cost
If you were ordered wrong items and want to return back, you will bear the return cost.
If it's quality problem and never use before, please contact VXDAS sales to confirm the cost.
If only return for repair or exchange, customer will afford the shipping cost to VXDAS according to company rule.
Remark:
①We promise to obey the return policy when the items have problems above, but you must send back the item after we knowing your problem and what you want us to do. Please kindly contact VXDAS Customer Service to confirm all details before returning the items.
②All return for refund or return for exchange should be done within 7 days. Customer must send out the items and provide returned tracking number with shipping invoice details to VXDAS sales. Otherwise, we may cannot receive the parcel and follow the return and exchange policy.
Refund Policy
What Situation VXDAS Provides Refund Policy?
- Quality Issues: Our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our refund policy will be open for you.
- Transaction Issues: If you find that the transaction was not completed by you/someone you know, please contact VXDAS Customer Service within 12 working hours to cancel the transaction and refund the unauthorized deduction. If over 48 hours, the parcel may send out already, then we have to refund after we get back the items.
- Stock Issues: If product is out of stock, we will send email to check if you want to exchange or get refund.
What Situation VXDAS DO NOT Provides Refund Policy?
Mis-Ordered Products: If you ordered wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.
Special Products/Services: Some products or services are not refundable after they have been provided. Like software download link, software installation service and account service etc.
When Can Get Refund?
Repair Policy
In Warranty Time
All diagnostic tools and softwares from VXDAS is able to enjoy repair process for free in warranty time.
If the items from VXDAS have quality problem during warranty, you can send back to us for repair. Return back please obey return policy or contact VXDAS Customer Service for more details.
Out Of Warranty
If item is out of warranty, there will be repair fee accordingly. You may also need to pay for the shipping cost when repair process finished. To avoid the problem of excessive maintenance costs, be sure to consult with the staff on specific issues.
Before sending back to repair, please explain the item problem to VXDAS sales, we will check it accordingly once received.
Warranty Policy
One Year Warranty
All diagnostic tools and softwares from VXDAS will have one year quality warranty period.
During warranty time, customer can enjoy free technical support and repair.
Before shipping out, all goods will be test by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.
7 Days Return
If the product has quality problem, VXDAS guarantees to replace a faulty product or full refund after receiving the products in 7 days.
Lost Products
If products get lost in delivery, or you haven't received your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we will help to check and provide solution. Usually we will provide tracking number and tracking link timely. If products get lost on the way and we'll get messages from couriers, then VXDAS will contact you for further solution like resend the parcel or refund.
The Warranty Policy fits for all products except some products which state the warranty specially in description. Like some chips, it doesn't have any warranty after order. Hope you can understand.
According to the different problems, the VXDAS Sales will be responsible for providing the best solutions under the agreement of both parties, such as replacement, refund, discount for next order etc.
The Warranty Policy fits for all products except some products which state the warranty specially in description.
we understand that choosing the right product is crucial
VXDAS Strives to Provide A Hassle-Free Purchasing Journey
